Job Description

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

- Provide technical support for market products.

- Deliver training for distributors and installers on product usage.

- Report product faults, escalate major quality issues and work closely with HQ to improve product quality.

- Maintain technical documentation and daily work reports, following company policy.

- Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

- Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.

- Experience in electrical or photovoltaic (PV) industry) service is a plus.

- Strong problem-solving, analytical, and self-learning skills.

- Excellent communication, customer handling, and teamwork abilities.

- Proactive, responsible, goal-oriented, and able to work under pressure.

- Proficient in MS Office and technical documentation.

You can also email the following information directly to [email protected]:

Position, Expected Salary, Earliest Start Date, and Base Location

BASED in Ahmedabad

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