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Customer Service Representative

Navi Mumbai, India

₹ 100000 - 350000 per annum

Job description

Urgent hiring for the Post of Video KYC Officer (V-KYC) and Premium Customer Service for Thane-(West) and Juinagar Locations.

=> This is permanent job on roles of the Bank with fixed salary + high incentives.

=> Be part of fastest growing digital sales channel in financial services industry.

=> This will be permanently working from office only (Not a Work From Home).

=====================================================================

Job Designation: Video KYC Officer (V-KYC)/Deputy Manager

Role Category: Customer Services (Inbound- Video Call & Voice Process)

Job Locations: Juingar & Thane -West (Wagle Estate) Location.

Payroll: This is Permanent Bank Payroll job.

Note: Freshers with communication skills also can apply.

Shifts Timings & Offs:

=> Working Day-: 6 Days working in a week.

=> Weekly offs: One fixed / Rotational off

=> Shift Timing for Male-: Any of 9 Hours Shifts can be offered from 7.00 AM to 11.00 PM. (No Night Shift).

=> Shift Timing for Female-: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).

=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,

=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.

Candidate Desire Profile:

Must be Good Communication skills Verbal & Written.

Good listening skills and strong communication abilities.

Flexible to get scattered 6 Week Offs in a month with 9 hours with late evening shifts.

Freshers with communication skills also can apply.

Age should be 20-30 years only (Male & Female Both can apply).

Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.

Should be able to establish rapport quickly with peers, managers & customers.

Team player Candidate must be able to work effectively with all levels of the organization.

Salary Package:

=> Annual CTC of Rs.2.25 to 6.50 Lac per annum plus performance based high Incentives.

=> Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).

Education Qualification:

=> Minimum Graduate with any stream Or

=> Post Graduate with any stream.

How To Apply:

=> Interested candidates need to apply on same or Send / forward CV's/Resumes at:  [email protected]  /8097944900

If your CV / profile got shortlisted with us then we will contact you back.

Apply

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