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Technical Consultant – Digital Workplace

bangalore

Deliver pre and post-sales consultancy across the Getronics

service portfolio internationally

Successfully deliver Digital Workplace based projects by providing

the needed implementation, operational change, and request

handling/validation, there will also be occasional design and

technical project coordination activities

Projects include Implementing, configuring, and updating

components of the Digital Workspace Portfolio which include

Microsoft technologies like Microsoft SCCM, Microsoft Intune,

Autopilot, Windows 10/11 Imaging, Microsoft Office 365 Client

Deployments, Active Directory Group Policies, and Application

Packaging.

There may also be a requirement to assist with the daily

operations

Contributing to customer Proposals including providing details on

the roadmap for the Managed Application Support portfolio

Interaction with IT infrastructure managers, IT directors and

architects.

Travel and site attendance should also be expected.

Core Skills

Previous experience in a customer-facing role

A degree-level qualification in Computer Science or similar

discipline, or equivalent business experience

A minimum of 2 years of consultancy experience, or relevant

experience in a similar role

Experience working in Project Delivery across different related or

dependent project streams like Office 365, Data management

(Office 365, OneDrive).

Extensive exposure to multiple, diverse technical configurations,

technologies, and processing environments

Strong written and verbal communication skills

A good understanding of proposal generation and service guides

Customer-focused with commercial acumen and proactive

attitude

Consultancy experience with service providers and cloud

computing environments.

Ability to work with different customers simultaneously with a

remote team.

Additionally, a desire to explore and implement other Digital

Workplace-focused technology as a means to further develop the

company portfolio

Microsoft Windows 10/11

Configuration Manager (SCCM/MECM) Current Branch

Design, Installation, Configuration, and Maintenance

An Understanding of Co-Management and Hybrid Environments

Microsoft Intune

Windows Client Enrolment and Compliance, MDM

(Android/Apple), Policy CSP

Understanding of and experience using Windows Autopilot

Active Directory Domain Services with a focus on Group Policy

Management

Customer Migrations

Security Standards / Security Baselines

Anti-virus/Malware protection technologies

Desired Skills

Office 365 Client Deployment / Migrations (including OneDrive)

Microsoft Defender for Endpoint

Soft Skills

▪ Driven and Customer Focused

▪ Ability to work well under pressure

▪ Proactive Attitude

▪ Problem Solving

▪ Excellent Communication – Verbal & Written

▪ Independent and resourceful with minimal supervision

▪ Team player

▪ Take initiative

Certification/Training

▪ Microsoft 365 Certified: Modern Desktop Administrator Associate

▪ Microsoft 365 Certified: Security Administrator Associate

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