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Customer Support

gurugram

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

Responsibilities: Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Only Female (Married) candidates required, Excellent - English Communication Skills Mandatory

Age - 32Min

Qualification – B.tech( Mandatory)

Apply

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Customer Support jobs in gurugram

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