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Mumbai Metropolitan Region / Global

Microsoft Dynamics Consultant

Job Description


Job Description – Microsoft Dynamics 365 F&O Retail Consultant


Job Title: D365 F&O Retail Consultant


Experience: 5+ Years


Location: Mumbai


Key Responsibilities

  • Implement and support Microsoft Dynamics 365 Finance & Operations (Commerce/Retail).
  • Gather business requirements and translate them into functional solutions.
  • Configure and manage Retail/Commerce modules, including:
  • Store Operations (POS)
  • Retail Channels
  • Product & Category Management
  • Pricing & Promotions
  • Loyalty Management
  • Inventory Management
  • Order Management
  • Conduct fit-gap analysis and prepare functional design documents.
  • Work closely with technical teams for customizations, integrations, and data migration.
  • Support UAT, training, deployment, and post-go-live activities.
  • Troubleshoot issues and provide production support.

Required Skills

  • Strong experience in D365 F&O Commerce/Retail implementation and support.
  • Knowledge of POS, Store Commerce, Call Center, Inventory, and Supply Chain processes.
  • Experience in requirement gathering, solution design, and business process mapping.
  • Understanding of integrations using APIs, Azure services, and third-party applications.
  • Experience with data management and migration activities.
  • Excellent stakeholder management and communication skills.


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