Customer Support Executive

Customer Support Executive!

Location: Noida, Sector 65 (Work from Office)

Full-time: Upto 3LPA( Based on the interview round)

Experience: Freshers / 0–1 year

Immediate Joiners Preferred

About Ishkaara

Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.

About the Role

We are looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.

Key Responsibilities

• Handle customer queries via calls, WhatsApp, social media, and email.

• Assist customers with order status, product details, returns, exchanges, and refunds.

• Resolve customer complaints in a professional and timely manner.

• Coordinate with the operations and warehouse teams for order-related issues.

• Maintain records of customer interactions and follow up when required.

• Ensure a positive and helpful experience for every customer interaction.

Required Skills & Qualifications

• Good communication skills in Hindi & English.

• Basic knowledge of customer handling and problem-solving.

• Ability to remain calm and polite while handling customer concerns.• Basic computer skills and familiarity with WhatsApp, email, and Excel.

• Responsible, patient, and customer-oriented mindset.

• Ability to work from office and manage daily support tasks.

How to Apply

Send your CV to [email protected]: Customer Support Executive – Your Name