Junior Infrastructure Support Coordinator

We are hiring: Junior Infrastructure Support Coordinator (3+ Years Experience) Bengaluru, India

HR Path Group is looking for an experienced 3+ years Specialist to join our global cybersecurity operations team in Bengaluru, India.

HR Path is a Human Resource Solutions Specialist supporting organizations across HR strategy, HRIS implementation, and payroll outsourcing. As a partner of leading HR technology vendors and with an international presence, HR Path provides employees the opportunity to work in a global, collaborative, and business-focused environment.

Job Description

Role Overview

We are looking for a Junior Infrastructure Support Coordinator to act as a bridge between support requests and senior infrastructure engineers.

You will focus on coordination, execution of basic tasks, and operational follow-up.

Key Responsibilities

• Act as first point of contact between support teams and infrastructure engineers
• Route and track support requests and incidents
• Perform basic infrastructure tasks:
• VM creation and management (VMware)
• Basic admin on Linux & Windows servers
• Monitor systems using Nagios and escalate alerts
• Provide Level 2 support for standard issues
• Execute routine operations:
• Patch management and updates
• Basic vulnerability remediation (Tenable)
• Assist with:
• Fortinet firewall checks
• Microsoft 365 / Entra ID user administration
• Maintain documentation and procedures

Required Skills

• Basic knowledge of
• Active Directory, DNS, domain environments
• Windows Server (2019/2022/2025)
• Linux (RedHat, Debian)
• VMware virtualization
• Monitoring tools (Nagios)
• Basic understanding of
• Web servers (Apache, Nginx)
• Databases (MySQL, SQL Server)
• Familiarity with:
• Microsoft 365 / Entra ID
• Fortinet firewalls
• Grafana (basic visualization)

Profile

• 3+ years' experience in IT support / infra
• Strong organizational skills
• Good communication
• Willing to grow into a sysadmin role