Xurrent Administrator

Job Description

Key Responsibilities

Administer and configure Xurrent ITSM platform; manage roles, workflows, SLAs, incident/problem/change modules; optimize automation, dashboards, and service catalog; troubleshoot issues, support integrations/APIs, ensure platform stability, governance, and ITIL-aligned operations.

Experience Required

8+ years in ITSM/platform administration; hands-on Xurrent; strong ITIL, workflows, automation, and service operations experience.

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Xurrent Administrator

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