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NAM Info Inc

Nagpur / Global

Network Engineer

Job Description

Role :NTRX Professional Service Engineer

Location : Pune ( Hybrid mode)

Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office.

Role overview

The role is focused on NiCE NTR-x enterprise recording/compliance solutions, particularly for banking and financial-services customers. Typical responsibilities include:

- Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms.

- Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues.

- Using Wireshark and log analysis for troubleshooting.

- Working with SQL and basic Shell/PowerShell scripting.

- Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect.

- Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR, and database migrations.

- Leading customer-facing technical discussions and supporting UAT/testing

Send resumes to [email protected] /914828735. NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.

Apply Now

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