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Pune District / Global

Windows Server Administrator - L3 Technical Engineer

Job Description

Ideal Candidate

A genuine L3 Windows Server / Infrastructure Engineer who can independently handle complex production issues, troubleshoot at the OS/infrastructure level and perform effective RCA.


Not suitable: L2/L2+ Engineers, monitoring-only profiles, or candidates without strong hands-on Windows Server and Active Directory troubleshooting experience.


Experience: 11–20 Years

Location: Chakan, Pune

Payroll: Third-Party Payroll

CTC: Up to ₹18 LPA

Interview Rounds: 2


About the Role

We are looking for a highly experienced Core Technical L3 Engineer – Windows Server Administration with strong hands-on expertise in Windows Server, Active Directory, Virtualization and enterprise infrastructure troubleshooting.

This is a strictly L3-level technical position. The candidate will be responsible for handling complex infrastructure issues, advanced troubleshooting and root-cause analysis within a critical enterprise environment.

Important: L2 and L2+ profiles will NOT be considered.


Key Responsibilities

  • Provide L3-level administration and troubleshooting for Windows Server environments.
  • Administer and troubleshoot Active Directory services.
  • Diagnose and resolve complex server, OS, virtualization and infrastructure incidents.
  • Perform root-cause analysis (RCA) for critical technical issues.
  • Troubleshoot VM and host-level issues across enterprise virtualization platforms.
  • Troubleshoot server hardware and infrastructure components.
  • Provide basic support for backup and storage environments.
  • Work with basic cloud infrastructure and Linux environments as required.
  • Handle escalated and critical infrastructure incidents through resolution.
  • Coordinate with internal technical teams and vendors on complex issues.
  • Maintain technical documentation and follow operational procedures.


Mandatory Skills

  • 11–20 years of IT Infrastructure / Windows Server experience.
  • Strong hands-on Windows Server Administration.
  • Strong Active Directory administration and troubleshooting.
  • Proven L3-level troubleshooting and problem-solving experience.
  • Hands-on Virtualization experience.
  • Good understanding of Server Hardware.
  • Basic knowledge of Backup and Storage.
  • Basic exposure to Cloud technologies.
  • Basic knowledge of Linux.
  • Strong communication and stakeholder-handling skills.
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