Ecommerce Director of Operations
New Delhi, Delhi, India
RIMASHI LIFESTYLE LIMITED is a new E-commerce venture to be launched in India in Q4, 2024 by experienced business owners & executives who have numerous years of experience in product design, development, sourcing, supply chain set-up and management. The company is determined to bring the best in category products under it’s own labels to Indian parents to help raise exceptional children
Director of Ecommerce Operations
As the Director of Ecommerce business Operations, you will be responsible for overseeing the daily operations of an online retail business. You will oversee managing inventory, optimizing product listings, and ensuring the website is running smoothly. Additionally, you will be responsible for customer service, order fulfilment, and shipping logistics. The ideal candidate should have a strong background in ecommerce, with a focus on operational efficiency. You should be able to work independently, as well as collaboratively with other teams to ensure the success of the business. If you have a passion for ecommerce and a proven track record of success, we encourage you to apply.
Responsibilities
Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience
Coordinate with cross-functional teams to ensure efficient e-commerce operations, including inventory management, logistics, and customer support
Analyse and report on e-commerce performance metrics to identify areas for improvement and growth opportunities
Stay up to date with industry trends and best practices to drive innovation and maintain competitive advantage
Led and mentor e-commerce team members to develop their skills and achieve company goals
Collaborate with the marketing team to develop and execute targeted campaigns to drive traffic and sales
Ensure compliance with all applicable laws and regulations related to e-commerce operations
Requirements
5 years in e-commerce operations specifically in Baby care or Mother care related product categories
Proven experience in inventory management
Expertise in logistics and fulfilment
Strong vendor management skills
Experience with e-commerce platforms
Exceptional problem-solving abilities
Knowledge of customer service best practices
Ability to analyse data and create reports
Excellent communication and interpersonal skills
Keen attention to detail and organizational prowess
In case of interest please send your CV’s to [email protected]