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HCLTech

201301 / Global

MIS Analyst

Job Description

Job Description

HCLTech is hiring for MIS Analyst !!!

Role - MIS

Designation - Analyst

Experience: min 3 year

Location: Noida

Shift : Rotational Shift

Role Summary :

Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.

Key Responsibilities :

  • Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)
  • Ensure data accuracy, consistency, and timely delivery
  • Perform data analysis and RCA to identify trends and gaps
  • Drive automation using Excel, Power BI, and other tools
  • Collaborate with Operations and WFM for reporting requirements
  • Lead and mentor MIS team; ensure SLA and quality adherence

Skills Required :

  • Advanced Excel (Pivot, Power Query; VBA preferred)
  • Power BI / Tableau
  • Basic SQL (preferred)

Interested !! How to apply ? Please Share your Resume to [email protected] with following details

Total year of experience

Current CTC

Expected CTC

Notice Period.

Why choose HCLTech ?

A great place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team environment.

Only relevant candidates will be considered.

Apply Now

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