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Lalbazar (Kolkata) / Global

Customer Service Representative

Job Description

Job Title: Customer Support Executive – US Healthcare (Inbound Voice)

Location: Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility)

Shift & Schedule:

- Night shift aligned with U.S. time zones

- Monday to Friday working days

- Fixed weekends off – Saturday & Sunday

Role Overview:

- Handle inbound calls from U.S. healthcare customers.

- Understand customer concerns and provide accurate resolutions.

- No sales targets involved in this process.

Requirements:

- Strong communication skills in English (verbal and written).

- Minimum qualification: 12th pass (Graduation/Diploma is an advantage).

- Comfortable working in night shifts aligned with U.S. time zones.

- Freshers and experienced candidates are welcome to apply.

Compensation & Benefits:

- In-hand salary: ₹15,000 – ₹19,000 per month.

- Travel allowance and subsidized meals.

- Free cab drop after night shift.

- Attendance bonus of ₹1,000 per month.

- Annual performance bonus up to ₹15,000.

- PF and ESI coverage.

How to Apply:

1. Call or WhatsApp HR tanya at 8077043669

Apply Now

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