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JOB TITLE
Officer – Fulfilment
GRADE
DM-I
DEPARTMENT
Operations
LOCATION
HO
SUB-DEPARTMENT
TYPE OF POSITION
Full-time
REPORTS TO
AM - Fulfillment
REPORTING INTO
NA
ROLE PURPOSE & OBJECTIVE
for timely delivery of debit cards, cheque books, PIN’s and statements to customers and PGK’s, insta- kits and demand draft stationery to branches
stock of
JOB TITLE
Officer – Fulfilment
GRADE
DM-I
DEPARTMENT
Operations
LOCATION
HO
SUB-DEPARTMENT
TYPE OF POSITION
Full-time
REPORTS TO
AM - Fulfillment
REPORTING INTO
NA
ROLE PURPOSE & OBJECTIVE
for timely delivery of debit cards, cheque books, PIN’s and statements to customers and PGK’s, insta- kits and demand draft stationery to branches
stock of
Candidates are required to work in rotational night shifts and its compulsory WFO.
Outcomes and Accomplishments
As a Digital Fulfilment Technician, you will:
• Ingest incoming Client assets by strictly following SOPs
• Package and QC assets prior delivery using NMS applications and players
• Monitor order creation on automated supply chain tools b
Experience Range: 6.5yrs to 12yrs Summary: As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensu
Experience Range: 6.5yrs to 12yrs
Summary:
As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensu
Candidates are required to work in rotational night shifts and its compulsory WFO. Outcomes and Accomplishments As a Digital Fulfilment Technician, you will: • Ingest incoming Client assets by strictly following SOPs • Package and QC assets prior delivery using NMS applications and players • Monitor order creation on automated supply chain tools by
Candidates are required to work in rotational night shifts and its compulsory WFO.
Outcomes and Accomplishments
As a Digital Fulfilment Technician, you will:
• Ingest incoming Client assets by strictly following SOPs
• Package and QC assets prior delivery using NMS applications and players
• Monitor order creation on automated supply chain tools b
Experience Range: 6.5yrs to 12yrs
Summary:
As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensu
Job Source: Accenture in India
Officer Fulfillment
Bengaluru
JOB TITLE Officer – Fulfilment GRADE DM-I DEPARTMENT Operations LOCATION HO SUB-DEPARTMENT TYPE OF POSITION Full-time REPORTS TO AM - Fulfillment REPORTING INTO NA ROLE PURPOSE & OBJECTIVE for timely delivery of debit cards, cheque books, PIN’s and statements to customers and PGK’s, insta- kits and demand draft stationery to branches stock of PGK’s at branches and ensure that branches have sufficient buffer stock to meet demand returned deliverables and ensure their delivery or destruction, as per TAT MIS reports and exception reports pertaining to deliverables SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE / OPEX Budgets resting with the role Buying / Procurement Revenue Managed Number of vendors / consultants Number of portfolio products Volume of products and services Quantity of equipment / stocks / projects / etc. Credit files received / underwritten Volume of new hires onboarded Volume of recruitment etc . KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials files for manufacturing debit cards, cheque books, PINs and statements are sent to vendors on the same day physical statements and letters with e-statements and e-letters to reduce costs Customer resolution of service requests and complaints within timelines no customer data is compromised that debit cards, cheque books, statements, letters etc., sent to customers conform to minimum standards stipulated by the Bank Internal Process to internal guidelines on management of deliverables inventory/details of secured stationary as per business and compliance requirement for availability of secured stationary at branches; monitor record of destruction of secured stationary process of dual custody of Security Stationery at HO Learning & Innovation Complete allotted trainings and online modules within stipulated time-lines REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in any discipline Experience 2+ years of experience; fresher can be considered if they possess the required educational qualifications and aptitude Certifications NA Functional Skills Knowledge of general banking operations Well versed in Microsoft Excel Vendor management Knowledge of regulatory guidelines on debit cards, cheque books and customer service Behavioral Skills communication skills – both oral and written interpersonal management skills solving skills management to quality and eye for detail Competencies Required Execution KEY INTERACTIONS INTERNAL EXTERNAL Manager – Liabilities Operations Manager – Payments Ops Officer and Customer Care Representative Manager Auditor / Assistant Manager – Digital Customer Acquisitions / Assistant Manager – Electronic Banking / Assistant Manager / Team Leader – Phone Banking for deliverables (debit cards, cheque books, PINs, statements etc.) / India Post