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TransPerfect
Chennai, Tamil Nadu, India
OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p
Job Source: TransPerfectTransPerfect
chennai
OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p
Job Source: TransPerfect@ Six Sigma
chennai
Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required skills
Job Source: @ Six SigmaCBTS
chennai
Job Description : The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. Essential Functions: Incident Management: Receive, log
Job Source: CBTSOnX Canada
chennai
Job Description : The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and
Job Source: OnX CanadaMX
Chennai, Tamil Nadu, India
Job Summary We have an immediate need for an internal IT support Specialist. The IT Support Specialist will report to the Senior Manager of IT Operations. The primary responsibility of the IT Support Specialist is to handle internal IT support needs in our MX India office . In addition, the IT Support Specialist will be responsible for maintaining
Job Source: MXMX
chennai
Job Summary We have an immediate need for an internal IT support Specialist. The IT Support Specialist will report to the Senior Manager of IT Operations. The primary responsibility of the IT Support Specialist is to handle internal IT support needs in our MX India office . In addition, the IT Support Specialist will be responsible for maintaining
Job Source: MX@ Six Sigma
chennai
Job Details Requirement Type Permanent Job Title Opening for Senior service desk specialist Job Level Executive - Non-Managerial Job Description Senior service desk specialist No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Access Management Expected Date Of Joining 2023-11-16 Joining Time 10 Days Salary 54167 Work Locations Chenna
Job Source: @ Six Sigmachennai
The Offer
Night shift allowance will be paid by the Project
Cab facility for pick-up and drop, ensuring safety and comfort
Timely Rewards and Recognition for top performers
The Job
Key Responsibilities:
Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems
Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving
The Profile
Skills Required:
Basic understanding of computer hardware, networking and should have fair analytical and problem-solving skills.
Good interpersonal skills handling internal and externals customers.
An associate should be open to work in 24/7 shifts, any location, and should have an assertive frame of mind while executing the day-to-day tasks.
2020, 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree)/ BE/ B. Tech/ ME/ M. Tech/MCA/MS/M.SC any domain
Candidates having 50 % in X, XII, Diploma or UG
No standing arrears in the current education
Not more than 36 months of a gap in education
Strong written and communication skills
Flexible to relocate to anywhere in India, work in any shift/domain
The Employer
Our client is an education solutions company that provides:
IT Skill Development & Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced training for career enhancement and growth – latest technologies.
Customized and outcome-based training targeting students, working professionals & corporates.
With over 12 years of experience in the field, we are the technology and recruitment partners for various Government agencies and leading MNCs.
IT Service Desk jobs in chennai
ⓘ There was an unexpected error processing your request.
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