Salesforce Implementation Lead

Job Location : Bangalore and Coimbatore .

Job Summary

The Salesforce Implementation Lead is responsible for leading the successful delivery of Salesforce solutions across the organization. This role oversees end-to-end Salesforce implementations, working closely with business stakeholders, technical teams, and partners to ensure solutions align with business goals, follow best practices, and are delivered on time and within scope.

Key Responsibilities

• Lead full lifecycle Salesforce implementations (planning, design, build, test, deploy, and support)
• Act as the primary point of contact for stakeholders during Salesforce projects
• Translate business requirements into scalable Salesforce solutions
• Lead and mentor Salesforce administrators
• Manage implementation timelines, scope, risks, and dependencies
• Ensure adherence to Salesforce best practices, security, and governance standards
• Oversee data migration, integrations, and system testing
• Coordinate with third-party and internal vendors
• Support user adoption through training, documentation, and change management
• Drive continuous improvement and optimization of Salesforce solutions post-launch

Requirements

• 9-12 years experience as a Salesforce Administrator or as Salesforce Consultant
• Salesforce Admin Certification is required. Additional Salesforce Certifications are preferred
• Experience working with customers to elicit and analyze their requirements, develop designs, and implement custom solutions
• Strong knowledge of Agile project delivery practices, requirements gathering, user story prioritization and solid UAT guidelines required
• Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools like JIRA and Teams are required
• Excellent time management skills and the ability to prioritize work as well as work independently is necessary
• Strong understanding of Salesforce architecture and core platform features. Knowledge of integrations, APIs, and data migration strategies
• Strong interpersonal skills, including excellent verbal and written communication skills and presentation skills.
• Attention to detail and the ability to prioritize and manage competing client demands.
• Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly.