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Snaphunt
chennai
The Offer Night shift allowance will be paid by the Project Cab facility for pick-up and drop, ensuring safety and comfort Timely Rewards and Recognition for top performers The Job Key Responsibilities: Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support ticke
Job Source: Snaphunt@ Six Sigma
chennai
Job Details Requirement Type Permanent Job Title IT SERVICE DESK Job Level Executive - Managerial Job Description No. of Openings 5 Job Domain IT Experience - Minimum - Maximum Years Degree MCA/PGCA Specialisation Skills IT Expected Date Of Joining 2023-11-21 Joining Time 10 Days Work Locations Chennai Required skills IT
Job Source: @ Six SigmaWPP
chennai
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major m
Job Source: WPP@ Six Sigma
chennai
Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required skills
Job Source: @ Six SigmaWipro
chennai
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Becom
Job Source: WiproWPP
Chennai, Tamil Nadu, India
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major
Job Source: WPPTransPerfect
Chennai, Tamil Nadu, India
OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p
Job Source: TransPerfectTransPerfect
chennai
OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password p
Job Source: TransPerfectchennai
RightWorkz is an education solutions company that provides:
IT Skill Development & Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced training for career enhancement and growth – latest technologies.
Customized and outcome-based training targeting students, working professionals & corporates.
With over 12 years of experience in the field, we are the technology and recruitment partners for various Government agencies and leading MNCs.
The Role
The IT Service Desk is a centralized staff responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as guaranteeing the seamless operation of their computer systems and IT services. Up to 90 worldwide Clients from various regions are supported. By a global Service Desk workforce of 15,000 people. The IT Service Desk landscape has changed. Significant changes have occurred as a result of technical breakthroughs.
Many people nowadays AI Chat Bots are used by businesses to automate and streamline their support processes. AI Conversation Bots employ natural language processing to respond to frequent user requests in real time. handle simple tasks, lowering the stress on human analysts. Automation of Robotic Processes (RPA) is also gaining popularity, allowing repetitive and rule-based operations to be automated and thereby saving up time.the analysts' time.
Job Location: PAN India
Shift: Any Shift
Eligibility Criteria:
Key Responsibilities:
Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems
Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving
Selection Process:
Online Aptitude Assessment
Virtual Communication Round
Detailed Virtual Orientation by BU operations lead & Campus HR POC
Support Available from Client:
Night shift allowance will be paid by the Project
Cab facility for pick-up and drop, ensuring safety and comfort
Timely Rewards and Recognition for top performers
Ideal Profile
Skills Required:
Basic understanding of computer hardware, networking and should have fair analytical and problem-solving skills.
Good interpersonal skills handling internal and externals customers.
An associate should be open to work in 24/7 shifts, any location, and should have an assertive frame of mind while executing the day-to-day tasks.
2020, 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree)/ BE/ B. Tech/ ME/ M. Tech/MCA/MS/M.SC any domain
Candidates having 50 % in X, XII, Diploma or UG
No standing arrears in the current education
Not more than 36 months of a gap in education
Strong written and communication skills
Flexible to relocate to anywhere in India, work in any shift/domain
What's on Offer?
Night shift allowance will be paid by the Project
Cab facility for pick-up and drop, ensuring safety and comfort
Timely Rewards and Recognition for top performers
IT Service Desk jobs in chennai
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